Your guests get a concierge who never sleeps.
Nodeme answers guests instantly on Web, WhatsApp and Telegram - in their own language - and turns "bring me towels" or "late checkout, please" into real tickets your staff can act on.
Live in days, not months.
We load your hotel's facts, events and services once - then the AI handles the rest, and your team stays in control from one dashboard.
Guest opens the chat
A QR code at check-in or in the room opens Nodeme on Web, WhatsApp or Telegram - whatever the guest already uses.
AI answers & acts
Breakfast hours, tonight's events, Wi-Fi - answered instantly. "Bring towels" or "late checkout" becomes a real request, not just a promise.
Staff stays in control
Every request lands on your team's dashboard by department. Edit today's events or offers and the AI uses the update immediately.
One AI concierge. Three channels.
No app to download. Guests reach the same concierge on whichever channel is easiest for them - you don't have to pick just one.
Web Chat
A branded, mobile-first chat guests open straight from a QR code - no install, works on any phone.
The channel most of your guests already have open. Same AI, same knowledge, native WhatsApp experience.
Telegram
Popular with guests from Russia, the CIS and Europe - fully supported out of the box.
Guests get a concierge. Your team gets control.
Every conversation, request and upsell rolls up into one dashboard - edit today's events, watch requests move from New to Done, see exactly what the AI is doing for your hotel.
| Room | Request | Department | Status |
|---|---|---|---|
| 417 | 2 towels | Housekeeping | 🟡 Pending |
| 305 | AC not working | Maintenance | 🔴 New |
| 612 | Late checkout | Front Desk | 🟢 Done |
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Built for real hotel operations, not just FAQ.
Truly multilingual
Guests write in Arabic, Russian, English, German or almost any language - Nodeme replies in kind, automatically.
Requests become tickets
Towels, cleaning, a broken AC - every request is routed to the right department with room number and status.
Built-in upselling
Late checkout, transfers, spa, room upgrades - the AI quotes the price and confirms before creating the request.
Live events & offers
Your team edits tonight's DJ night or happy hour in the dashboard - guests get the current answer instantly.
Human handoff
Unsure answers or upset guests are handed to your staff automatically - the AI never bluffs.
Your own knowledge base
Load your hotel's facts once - check-in rules, amenities, policies - and keep it updated in minutes.
Built for the property, not a hotel chain's IT department.
No PMS integration, no procurement cycle - Nodeme is designed for teams who can say yes without six approvals.
Boutique hotels
A small team wearing many hats - Nodeme answers the same guest questions instantly, all day and all night.
Hotel apartments
Longer stays mean more repeat questions about cleaning, laundry, parking and check-out - exactly what the AI handles best.
Resorts & groups
Higher guest volume, more amenities, more upsell surface - bigger properties see the biggest time savings.
The bot is free. You pay for the service.
We don't sell you software you have to babysit. We run a digital concierge for your hotel - you only pay for it being live, supported and kept up to date.
- ✓ No license fee for the bot itself
- ✓ Fully customized to your hotel - branding, tone, policies, services
- ✓ You pay only for hosting, support & ongoing updates
- ✓ Cancel any time - no long lock-in contracts
Full service - hosting, support & updates. The bot license itself is AED 0.
Get a custom quote*Exact price depends on hotel size & channels. Pilot terms available for first Dubai partners.
What this can look like for a 50-room hotel
Illustrative targets based on typical hotel volume - not a measured result from a specific client. We're upfront that we don't have public case studies yet; ask us for the assumptions behind these numbers on a call.
From kickoff to live
Your hotel's facts, events and services loaded, demo reviewed, concierge live for guests.
Target: routine questions handled without staff
Breakfast times, Wi-Fi, check-out, tonight's events - answered instantly, day or night.
Of accepted upsell offers become a trackable request
Late checkout, transfers, spa - every offer a guest accepts is routed to your team to fulfil and bill for, never just a promise in a chat.
24/7 support, because hotels never close.
A guest question at 3 AM is still your hotel's reputation. Our team monitors, maintains and improves your concierge around the clock.
Before you ask.
How long does setup take?
Most hotels are live within 48 hours. We load your facts, events and services, you review a working demo, then we go live.
What if the AI doesn't know an answer?
It hands the guest off to your staff instead of guessing. Nodeme is built to never bluff a hotel guest.
Is our hotel's data safe?
Your content stays yours. Conversations are stored securely and used only to serve your guests - nothing is shared or resold. WhatsApp and Telegram run through their official Business Platform APIs, not a workaround.
Does it replace our front desk?
No. It handles repetitive questions and requests instantly so your team can focus on the guests who need a human touch.
How do staff actually receive and manage requests?
Every request lands on the dashboard immediately, sorted by department, with a room number and a status you move from New → Pending → Done. No app to install - it's a page your team already has open.
What happens if something breaks?
We monitor uptime and conversations around the clock. If the AI is ever unsure - or something is genuinely down - the guest gets handed to your staff instead of silence or a wrong answer.
How much does it actually cost?
Service starts from AED 1,490/month - hosting, support and updates included. The bot license itself is AED 0; you're not buying software. Exact price depends on your hotel's size and channels, and we offer pilot terms for the first Dubai partners.
Can we cancel anytime?
Yes - no long-term lock-in contracts. You pay for the service month to month.
See your hotel's concierge, built in 48 hours.
Tell us your hotel's name and email - we'll come back with a personalized working demo, loaded with your breakfast hours, your events, your services.
We'll reply within one business day. Prefer chat? Message us on Telegram.